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Terms and Conditions

Last updated: January 2024

1. Acceptance of Terms

By accessing and using the Trusted Travels VIP website and services, you accept and agree to be bound by the terms and provision of this agreement.

2. Travel Services

Trusted Travels VIP provides travel planning and booking services. All travel arrangements are subject to availability and confirmation from third-party providers including airlines, hotels, and tour operators.

3. Booking and Payment

All bookings require a deposit and are subject to our cancellation and refund policies. Full payment is typically required 30 days before travel departure date.

4. Cancellation Policy

Cancellation terms vary by service provider and destination. We will inform you of specific cancellation policies at the time of booking. Travel insurance is strongly recommended.

5. Limitation of Liability

Trusted Travels VIP acts as an agent for travel service providers. We are not liable for acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting therefrom.

6. Travel Documents

Travelers are responsible for obtaining valid passports, visas, and other required travel documents. We provide guidance but cannot guarantee document approval.

7. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website.

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Privacy Policy

Last updated: January 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, request a consultation, or communicate with us. This includes your name, phone number, email address, travel preferences, and payment information.

2. How We Use Your Information

We use your information to:

• Provide travel planning and booking services
• Communicate with you about your travel arrangements
• Send you travel-related updates and promotional materials (with your consent)
• Improve our services and customer experience
• Comply with legal obligations

3. Information Sharing

We may share your information with:

• Travel service providers (airlines, hotels, tour operators) to fulfill your bookings
• Payment processors to handle transactions
• Legal authorities when required by law

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

Under GDPR, you have the right to access, rectify, erase, restrict processing, and port your personal data. You also have the right to withdraw consent and object to processing.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations, typically 7 years for booking records.

7. Contact Us

For privacy-related questions or to exercise your rights, please contact our Data Protection Officer at [email protected].

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Cookies Policy

Last updated: January 2024

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

2. How We Use Cookies

We use cookies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Ensure website security and prevent fraud
• Improve our services and user experience

3. Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly

Analytics Cookies: Help us understand how visitors use our website

Marketing Cookies: Used to deliver relevant advertisements

Preference Cookies: Remember your choices and personalize your experience

4. Third-Party Cookies

We may use third-party services like Google Analytics, which may place their own cookies on your device. These services have their own privacy policies.

5. Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality and your user experience.

6. Updates to This Policy

We may update this Cookies Policy from time to time. Any changes will be posted on this page with an updated revision date.